Why should I lease a home from Dwell Well Realty Services?
Number one reason is that we genuinely care about our residents! We are honored to provide quality housing for our residents and community. And, equally honored to serve you when you choose to live in a property managed by Dwell Well.
Here are a few other reasons:
- We invest in the latest technology to make your renting experience as easy and professional as possible.
- We are available 24/7 to handle emergency maintenance repairs via our Maintenance Contact Center or a simple submission through your custom Resident Portal.
- We use professional vendors (painters, handymen, plumbers, etc.) to ensure your property is in good condition.
- We inspect the work performed to ensure everything is ready before you move in.
- We walk through each property prior to your move-in and document the condition of the home before you move-in, this is a protection for you as it pertains to your security deposit.
- Before moving into the property, when you sign your lease, you can discuss with your property manager details of the lease to ensure you fully understand terms and are aware of our expectations moving forward. This puts you in the best position for success from the very beginning of the landlord/resident relationship. However, in the event you need further clarification we are required to tell you to seek legal counsel.
How do I apply to rent a property and what do you check on the rental application?
All applicants who are 18 years old or older must apply and pay a $45.00 application fee. If a co-signer is needed, the co-signer must also apply and pay the $45.00 application fee as well. You can complete our application online and pay your application fee upon submitting your application.
Do I need to pay a Holding Fee/Reserve Fee for one of your properties once my application is approved?
A holding or reserve fee is required upon approval in order to take the home/apartment off the market. Until this holding fee is paid, the home/apartment will remain on the market for others to apply for. Additionally, and regardless to when the holding fee is paid, we will only be able to hold a property for not more than 2-4 weeks from approval. It doesn’t matter when you actually move into the property. But, we require the lease to be executed shortly after approval to protect all parties involved.
I am a smoker. Can I smoke in your rental homes or apartments?
No. Dwell Well Realty Services does not permit smoking inside of our properties. If you (or any of your guests) smoke, you must be 100% outside of the property and far enough from any neighboring units to ensure that their enjoyment of their unit is not affected. This also means, smoking inside a garage is not allowed. Additionally, the grounds should be free of cigarette debris.
I am an excellent resident and take good care of the property. I pay my rent on time all the time. Can you waive my late fee this one time?
Unfortunately, no. We do not have the ability to waive a late fee for anyone. Fair Housing laws require that we treat all of our residents equally. We cannot decide if one resident is more deserving than another of paying late charges, therefore we enforce late charges across the board for everyone. Even if you are just one day late.
How do I submit a maintenance request?
If you have an after-hours emergency call 911! Then please call our after-hours emergency phone line – (918) 936-3669.
If your maintenance request is of a routine nature, please and login to your Resident Portal then click to submit a maintenance request and fill out the necessary information to get the process started.
Can I paint a room in my rental home or apartment?
We do allow for residents to make their house truly feel like home. However, we ask that you contact our office and we will approve the project on a case-by-case basis. Typically speaking, if the color is something that is not considered a “neutral” tone, we will require that you re-paint it to an agreed-upon neutral color prior to vacating your home. Additionally, we will require you place an additional deposit in the event you do not re-paint prior to vacating the property. Again, call you property manager for details.
Can I sublease my rental home or apartment?
No. Dwell Well Realty Services does not permit subleasing. However, if you absolutely need to move, contact your property manager and they will go over your early termination options. It may be possible to end a lease early without being in default of the lease.
Do you require Renters Insurance?
It is STRONGLY recommended that all residents have a renters insurance policy to cover themselves and their personal property. The owner’s insurance only covers the property itself. None of your personal property is covered. For example, if a water pipe were to break and flood your home, the owner’s insurance would cover the damage to the home, but would not pay for any damage or loss to your personal property. Additionally, if you were to accidentally cause damage (fire, flood, etc.) the home owner’s insurance would pay to have the home repaired. However, it is possible that the home owner’s insurance company would look to recoup their loss through subrogation. In other words, they might sue you for financial damages. If you have a renters insurance policy your carrier would likely defend you in this situation. Renters insurance is generally very inexpensive, and it is STRONGLY recommended that you have a policy. Dwell Well Realty Services has a Tenant Liability Insurance option for you that can be paid with your monthly rent and is a minimal cost to you.
I want to get a pet. What do I do?
Contact Dwell Well Realty Services to submit your request. DO NOT get a pet prior to submitting your request. If you do then your new pet will be treated as an unauthorized pet and you will be subject to related fees for such, and the pet will need to be removed. Additional Pet Deposits will also be required upon approval of the pet.
I want to move out, but my roommate wants to stay. What do I do?
Contact your Property Manager directly to find out what options you may have. If all parties agree, it is possible to remove or add roommates. You may be required to pay a lease administrative fee. Any new roommates will be required to complete a lease application.
My lease expiration is coming and I want to move out. What do I do?
You are required to give us a 30-day written notice indicating your desire to not renew your lease. You will be obligated to fulfill the terms of your lease, including but not limited to paying all of the rent due, maintaining all utilities, maintaining lawn care, etc., through the lease term.
What happens if I need to break my lease?
Per your lease, there is an early termination option you have. If you follow this clause you can get out of the lease with no negative impact to your credit. In fact, you will have fulfilled all of your obligations and can even expect to receive a positive landlord reference from Dwell Well Realty Services. Contact your Property Manager for details.
However, if you decide to break your lease without following the early termination option, you will be held liable financially to the fullest extent permitted by law. IT IS ALWAYS IN YOUR BEST INTEREST TO COMMUNICATE YOUR INTENTIONS TO YOUR PROPERTY MANAGER! We are here to help you.